Below FAQ are some common concerns of our clients before purchasing from Popsikulls.
If you have other questions, please just send it to support@popsikulls.com.
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- Pre Sale & Common Questions
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If you have an issue or question that requires immediate assistance, you can click the chat button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Pre Sale & Common Questions
In the near future, we'll provide detailed instructions for preordering. To stay ahead of the curve, we suggest subscribing to our newsletter for exclusive access to updates on new releases and pre-order opportunities.
After the countdown ends, new Popsikull designs will be added to the store. Every month the countdown resets.
Yes, we offer refunds only if requested within 24 hours of purchase. Once this time window has elapsed, we cannot provide a refund as your order would have already entered processing. Unfortunately, we do not facilitate exchanges.
Follow the steps bellow:
1/ Add your Popsikull T-shirt to cart.
2/ Complete the checkout process.
3/ That's it, we will then start your order ASAP".
Unfortunately, not at the moment. However, if you are interested in joining us by helping create content, we might find a way to make you a custom Popsikull design. If you wish to be part of Popsikulls, please send us an email to collabs@popsikulls.com
Yes, we provide any assistance needed on weekends and holidays. Although response times may vary compared to weekdays.
